CRM Buyer
A Look Back at CRM in 2006
by Denis Pombriant
Beagle Research Group principal Denis Pombriant looks back at CRM in 2006 to review the industry's progress. He discusses trends like the accelerated economy and pace of activity, the number of less known companies ripe for a breakout, the disappointing results of the big players, and the proliferation of on-demand enterprise applications.
"You could add to that list [of companies "ripe for a breakout"] companies like Centive", says Denis, "... which focus on compensation management."
