RightNow Technologies Selects Centive Compel to Increase Visibility in its Sales Force

RightNow Technologies Selects Centive Compel to Increase Visibility in its Sales Force

CRM Leader Adopts Centive's Hosted Sales Performance Management Solution to Align the Sales Force and Increase Revenue

BURLINGTON, Mass., May 23, 2005 - Helping companies leverage compensation as a strategic tool to drive sales performance, Centive today announced that RightNow Technologies, a leading provider of on-demand CRM software solutions, has selected Centive Compel for sales compensation management.  With Compel, RightNow will achieve better financial controls, increased security and full audit capability with respect to it's sales compensation process.  In addition, RightNow will align and motivate its global sales organization by providing faster and more accurate reporting and analysis enabling better decision-making and increased profitability.

Centive Compel is the only sales compensation solution that combines a cost-effective, on-demand subscription model with a best-practices framework, superior integration capabilities and detailed reporting and analysis.  With Compel, RightNow will be able to deliver secure "at-a-glance" dashboards for sales and management teams that reflect real-time sales information and provide visibility into incentive compensation data needed to analyze performance metrics across its global sales organization.

"As a CRM solutions provider we have unique insight into the importance of sales software and the value of utilizing effective technology without the cost and management headaches associated with enterprise implementations," said Jeff Davison, vice president of sales operations of RightNow.  "By leveraging Compel, RightNow can efficiently automate sales compensation, and keep our sales team updated and motivated by providing visibility into commission data and reports."

"Centive's on-demand sales compensation solution resonates with companies that seek better controls for this key financial process, and better performance from their sales teams," said, Michael Torto, president and CEO of Centive.  "We are pleased that  RightNow, a successful company that provides on-demand solutions, recognizes the value provided by Centive Compel."

About Centive Compel
Centive Compel is the first and only affordable, on-demand sales compensation solution.  Compel requires minimal training, and can be fully deployed in less than 30 days, ensuring a smooth implementation and rapid ROI.  In addition, it automates the cumbersome task of administering sales compensation, while providing the security, audit capability and process controls demanded by Sarbanes-Oxley regulations.

About RightNow Technologies
RightNow (NASDAQ: RNOW) provides organizations with industry-leading on demand CRM solutions to build customer-focused businesses. RightNow's acclaimed technology, comprehensive services and commitment to customer success deliver high returns on investment for its customers. More than 1,200 organizations worldwide use RightNow solutions including British Airways, British Telecom, Cisco Systems, Continental Tire North America, John Deere, Nikon and the Social Security Administration. Founded in 1997, RightNow is headquartered in Bozeman, Montana, with additional offices in North America, Europe and Asia. For further information, please visit www.rightnowtech.co.uk.

RightNow is a registered trademark of RightNow Technologies, Inc. NASDAQ is a registered trademark of the NASDAQ Stock Market.

About Centive
Centive is a leading provider of business solutions that help companies drive performance and revenue.   Centive's Enterprise Incentive Management (EIM) and Sales Performance Management (SPM) solutions empower companies to motivate and align employees, partners and channels with corporate goals, driving increased performance, revenue and profitability. To learn more about Centive, please visit www.centive.com or call 1-877-CENTIVE.